When we encounter a challenge we typically:

1) Learn about the issue
2) Reflect on past issues to seek similar solutions
3) Brainstorm possible solutions based on all known criteria
4) Propose solution and come to an agreement with everyone involved
5) Implement
6) Schedule a future evaluation

The Re-TRAC Connect Blog is our solution to conquer the following challenge:

“How do we communicate new features to our 18,000+ users without overwhelming their inbox?”