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The New & Improved Re-TRAC Connect Experience

At the end of 2016 we updated the Re-TRAC Connect brand and introduced a new logo and colour refresh. It was around this time that we decided to give our software a fresh new look. But modernizing the interface was only a small part of the project. We also sought to optimize workflows, improve language, and simplify reporting.

It should come as no surprise that we believe the best way to start any project is to collect data and then analyze the results before making any decisions. We started this project by launching a campaign to collect feedback from our clients and their program participants. The resulting feedback was invaluable to the process because it put the spotlight on some of the challenges we needed to solve.

Help us improve your Re-TRAC Connect experience


Blog post graphic - Help us improve your Re-TRAC Connect experience

This is your chance to describe how your Re-TRAC Connect experience can be improved. It’s also an opportunity to tell us which Re-TRAC features you value most, share insights about how existing features can be enhanced, and introduce new feature ideas for us to consider in the future.

We understand the impact that software design can have on user experience (UX). Our software should be practical, intuitive, and enjoyable to use. Recognizing these fundamental expectations, we recently kicked off a new project that aims to improve the Re-TRAC Connect experience.