Admin Menu

Introducing Single Sign-On

Re-TRAC's Single sign-on (SSO)

Introducing Single Sign-On (SSO)

We’re excited to announce that Re-TRAC now supports single sign-on (SSO), a secure authentication service that improves security and simplifies user access management. 

What is SSO?

Single sign-on (SSO) is a user authentication service that permits users to use one set of login credentials to access multiple software applications. 

SSO is like having one key to unlock many doors. Instead of needing a different key for each door (or different usernames & passwords for each account), SSO lets you use just one key to access multiple accounts.

SSO laptop

How does it work?

Once SSO is configured for your organization, the standard Re-TRAC login page will direct your account administrators and program managers to a centralized SSO login portal instead.

This SSO login portal is typically managed by your organization's central identity provider (usually the IT department) and handles authentication for all service providers, including Re-TRAC.

Re-TRAC SSO Login Page
Branded SSO Login

Benefits of using SSO

There are many benefits to using SSO but here are the most common reasons organizations choose to implement this add-on service.

Boost security

Weak or repeatedly reused passwords pose a significant risk for security breaches. Implementing a central identity provider enables organizations to promote the use of a single, highly secure password instead of resorting to multiple inadequate ones or, even worse, using the same weak password across various applications.

Simplify account management

The process of creating unique usernames and passwords for each user across multiple applications is both laborious and time-intensive. Additionally, overseeing these disparate access control systems can drain administrative productivity. SSO streamlines account management by consolidating access control into one centralized platform. This empowers your IT administrators to efficiently add or remove account access for team members, facilitating seamless management as employees join or leave the organization.

Streamline the login process

Managing unique login credentials for dozens of services can be exhausting. SSO simplifies this process by permitting users to enter their login details just once. This reduces the burden of remembering multiple usernames and passwords, making it faster & easier for employees to access the tools & services they need.

How do I activate SSO for my Re-TRAC account?

Account admins for customer Re-TRAC accounts can request SSO by visiting their Account Settings page and clicking the CONTACT SALES button. Alternatively, customers can email us at to inquire.

Account settings in Re-TRAC showing SSO feature integration page.


Which identity providers do you support?

Re-TRAC uses the industry-standard Security Assertion Markup Language (SAML). Our single sign-on feature integrates with any identity provider that supports SAML.

How do I know if my organization uses SSO?

If you’re unsure if your organization uses single sign-on, it’s best to check with your IT department.

Where can I learn about pricing?

Please contact your Customer Success Manager (CSM) to inquire about pricing and learn how you can add this service to your existing customer account.

Alternatively, you can email to inquire.

SSO Authentication Key