HOW RCO LAUNCHED THE PHASE 2 REPORTING PROGRAM IN LESS THAN 60 DAYS
Re‑TRAC Connect’s customized reports give us the insight we need to effectively manage our program and our budget.
– Shannon Lavalley, Claims Manager
RECYCLING COUNCIL OF ONTARIO
Recycling Council of Ontario (RCO) is a not-for-profit, membership-based organization involved in policy, education, and project work relating to the issues of consumption, waste generation, reduction and diversion, and recycling.
Phase 2 program managers had tight timelines to implement an easy-to-use online reporting system.
When RCO was awarded the contract to manage Phase 2 in 2012 by the Ontario Ministry of the Environment, it was instructed to develop core program elements including online registration, a streamlined reporting process, pay-out methodologies, and advanced auditing functionality.
Phase 2 program managers had tight timelines to implement an easy-to-use online reporting system. RCO was required to accept reimbursement claims beginning Oct. 1, 2012.
In order to prevent a significant backlog of claims and undue administrative burden on municipalities, RCO and Emerge Knowledge created and launched the online reporting program using Re‑TRAC Connect™. It launched on Dec. 2, 2012, which was less than 60 days after work began on the program.
By taking advantage of Re‑TRAC’s robust set of pre-existing features and launching the reporting program in such a short timeframe, RCO was able to hit the ground running and focus its energy on running the program instead of designing software.
Re‑TRAC connect provides access to real-time data and analytical reports on an ongoing basis.
The flexibility and breadth of analytical tools in Re‑TRAC Connect allows Phase 2 program managers to analyze, monitor, and track an extremely large volume of data. Re‑TRAC Connect gives Phase 2 program managers the tools necessary to ensure all municipal claim data is entered correctly. It also provides access to real-time data and analytical reports on an ongoing basis.
Real-time data is available to interested stakeholders and the software instills the highest confidence that the data is accurate. Feedback from municipalities has also been positive: the interface is intuitive, they can come and go any time without losing any of their work, and they can easily review their data before submitting claims.
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