For more than 20 years, Re-TRAC has helped agencies replace spreadsheets, paper surveys, and scattered email threads with one system for collecting and reporting waste and recycling data. That work isn’t changing. What’s changing is how far it can reach.
Today, Re-TRAC officially joins Kanopy Technology.
Why this moment matters
When I joined Emerge Knowledge in 2013, Re-TRAC was already a decade into serving state and local programs. I’ve since worked in customer success, sales & marketing, and product before stepping into the CEO role in 2024. Across all of those seats, the same challenge kept coming up: our customers don’t just need good data. They need that data connected to everything else happening in their programs, from resident education to what’s actually ending up in the cart.
No single tool has covered all of that. Responsibility is spread across cities, haulers, and state agencies, and each one has been left to stitch together separate vendors on its own.
Kanopy Technology is built to close that gap, and I’m genuinely excited for Re-TRAC to be part of it.
What is Kanopy Technology?
Kanopy is the new parent company behind Recycle Coach, now marking 25 years as a company and 10 years of the Recycle Coach app. It brings together proven waste and recycling tools under one roof, led by CEO Jeff J. Galad.
- Recycle Coach reaches residents where participation actually happens.
- Re-TRAC turns program activity into the data and reporting that state and local agencies are measured against.
- Prairie Robotics, a strategic partner, uses truck-mounted cameras to catch contamination at the point of collection.
- Curb Coach, launching soon, is a resident communication app covering every stream a community collects: garbage, organics, yard waste, household hazardous waste, bulk pickup, and more.
Learn more at kanopytechnology.com
What this means for Re-TRAC customers
Re-TRAC continues as Re-TRAC, and I’ll continue to lead our team. Since 2004, we’ve been the reporting backbone for programs at 13 state agencies and dozens of local governments, and that remains our focus.
- Same platform you use today for collecting, managing, and measuring materials management data.
- Same team supporting your reporting programs day to day.
- Same commitments to security and accessibility, including SOC 2 Type II and WCAG 2.2 AA compliance.
- More to draw on as Kanopy’s tools and industry expertise grow around the data you already manage in Re-TRAC.
Questions about your account? Contact your Customer Success Manager.
Why this is so important
Reporting requirements for waste and recycling programs keep growing, and so does the number of parties involved. Picture a program where resident education, contamination detection at the curb, and state-level reporting all inform each other instead of living in separate systems. That’s the opportunity in front of us, and it’s why I’m excited about what comes next.
Meet us at RCon
Kanopy makes its first public appearance at SWANA’s RCon in St. Louis on September 29, 2026, including a first look at Curb Coach. If you’re attending, come find us. Trust me, you’ll have no trouble finding us.
Ready to see what’s next for Re-TRAC?
Stop by at RCon or contact your Customer Success Manager to learn more.
Josh Reid
CEO, Re-TRAC