Kevin Stirtz (author of “More Loyal Customers”) said “Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.” We definitely agree! This month, we have introduced new support options available to all of our Re-TRAC Connect programs.
These options include a new Program-Specific Support Request form as well as a Support Portal, ensuring that Re-TRAC Connect users receive timely and effective answers to their program-related questions.
We have recently launched a BETA version of our financial tracking feature and it is now available to all Tracker plan administrators.
With financial tracking, you can configure up to 6 financial fields and categorize them as either expense or revenue. This will allow you and your reporting entities to track costs and revenues associated with your diversion activities.
Saving data in Re-TRAC Connect surveys is now more intuitive and just in time for the upcoming reporting season. Reporters no longer have to decide whether to click Save Draft or Mark Complete. Now reporters can click the Save button to be automatically presented with relevant options for what to do next.
Over the past few months, we have invested our time & resources into improving many of our Re-TRAC Connect solutions to ensure that your user experience, management tools, and analytical reports are optimized.
It is common with most improvement projects that before we make changes, we need to review the current usage patterns. This meant taking a good, hard, and honest look at each of our solutions, including our free tool Tracker Light.
If you answered “They all contain the letter ‘A'”, you would be correct.
If you replied “They have all been around for over 10 years!”, you would also be correct.
They have something else in common though – something a little more subtle. Each of these companies has experienced a brand haircut. What’s a “brand haircut”, you ask?
As the February 4th registration deadline approaches, universities and colleges across North America are gearing up for the 16th annual RecycleMania competition.
Is your university or college participating?
If you haven’t already registered, here are 7 great reasons to join over 400 of your colleagues from across North America:
With only a few weeks remaining in 2015, we decided to take a look at our sustainability efforts to-date. Have a quick look at Emerge Knowledge’s waste diversion success in 2015! Check it out!
This year’s Resource Recycling Conference was another great success. Informative sessions, impassioned keynotes, and everyone’s favorite community-building event, Party-TRAC, all helped to make RRC 2015 a memorable experience.
Check out the slideshow for highlights from this year’s conference.